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Terms
of use for ordering copies of documents
Please read these terms carefully. You can return to your form by using your browser "back" button or the link at the bottom of this page.
Policy
It is our policy to issue formal estimates prior to
undertaking any copying work. Before you can request an estimate you will
need to know the Catalogue reference (the department, series and piece number)
of the material to be copied. If you do not know this information please consult the
Catalogue.
Estimates for paper and digital copies
We can provide an estimate of the cost of copying up to five pieces (or parts of up to five pieces) at a time. We will aim to issue your estimate within ten working days, although we cannot guarantee that all pieces will be immediately available for estimating purposes. Each estimate process involves ordering up to five documents from storage and spending a maximum of twenty minutes searching through them to find the information you require.
Estimates for microform copies
Estimates for documents to be microfilmed will
be subject to a £20.00 (twenty pounds) estimate fee with no limitation on
the number of pieces requested from a single series. You may order from up
to ten different series per estimate.
We reserve the right to copy original records using
the copying process or processes which will minimise risk of damage to the
records, and to disallow copying of records where the risk of damage to these documents is deemed high.
There are restrictions on which copying processes may be used for
certain types of records due to factors such as size and condition. Where
a surrogate of a record exists we will normally create copies from that surrogate
for preservation reasons. For copies of existing microfilm or for new microfilming
orders, we can only accept orders for duplicating complete reels and for filming
whole pieces. We are unable to issue estimates or accept orders for duplicating
parts of reels or for newly filming parts of pieces.
Please see our page on copying charges for
individual items.
Target times for completion of copying orders
Please see our target times for
the completion of copying orders. Target dates for completion of orders in
excess of the size of those quoted will be given with the estimate.
Terms and conditions for the supply of copies of records
- Copies of Public Records in Crown Copyright
Most public records in The National Archives are in Crown Copyright.
There are no restrictions on the use of copies for non-commercial research
or private study. Copies, and copies of those copies, may be made and used
for education purposes. This covers both teaching and preparation for teaching
and/or examination by either teacher or student.
Applications for permission to use copies for publication (including website
publication), exhibition or broadcast or any other purpose must be addressed
to:
The National Archives Image Library
The National Archives
Kew,
Richmond
Surrey
TW9 4DU
Email: image-library@nationalarchives.gov.uk
.
- Copies of Public Records in privately owned (ie not Crown) Copyright
There are no restrictions on the use of copies for non-commercial research,
private study or education (as defined above) within the limits set in
UK Copyright Law.
- Copies of non-public records and of published Copyright works held in
The National Archives
These are supplied subject to the customer completing a declaration form
and observing the conditions it contains. Any infringement of these conditions
may result in legal action. Any use other than for non-commercial research,
private study or education, if approved by the copyright owner, may also
require the permission of the image library.
The National Archives Copyright Officer will provide further information on request.
- Unit prices quoted on estimates are valid for three months, though we
reserve the right to alter postage and packing charges.
- The National Archives will securely package copies for supply by post. Unless otherwise instructed by the customer, The National Archives will dispatch copies via a method which provides evidence of dispatch and delivery. In the event of damage or loss in transit the customer must notify The National Archives at the address specified in paragraph 1 above, and further copies will be despatched. Special postage arrangements (i.e. with specified insurance cover, express delivery etc.) can usually be arranged on request at an additional cost to the customer. Customers must make any special delivery or insurance requirements known when they place their order.
- All digital images supplied electronically are delivered via our Digital Delivery service. Most images will be supplied in JPEG format at 150dpi only. However where multiple typed images are copied, these may be supplied as PDF documents. Any other required format or resolution must be ordered on CD-ROM.
Digital Delivery - images are downloadable from our website within 21 days of us notifying you by email. This method is only available at 150 dpi resolution. Most images will be in JPEG format, but multiple typed copies may be delivered as PDF documents. All images up to A0 size will be single images.
- The National Archives will aim to provide research quality copies, i.e. sufficient
to convey the written or graphic information in the original document. There
can be no guarantee that we will be able to do so, e.g. if the original
documents are of poor quality, or that the copies will be suitable for any
other purpose. On colour copies we will aim for reasonable differentiation
between colours but we are unable to guarantee an exact colour-matched image.
All requests for copies for any purpose other than research must be referred
to The National Archives image
library.
- Image sizes:
- All copies are produced from digitally scanned images: The National Archives will normally produce copied images which are approximately the same size as the originals. We cannot guarantee that the copies will be exactly size-for-size. Copies will normally be printed onto sheets of paper of the appropriate size in the A2 to A3 range (within preservation guidelines and at the discretion of the operator) and charges will be based on the size of the paper. In the case of digitally scanned copies the images will normally be printed onto paper approximately the same size as the original and charges will be based on the size category into which the paper falls (for example: A0 to A1, A1 to A2, A2 to A3, A3 to A4).
- Prints from microfilm: images will normally be printed onto A3 size paper and may be larger or smaller than the original documents.
- Photographs or transparencies can be supplied in specified dimensions. These will normally be required if a copy is for publication. Orders for photographs, transparencies or images for publication or any other form of commercial exploitation, include website use, must be placed with The National Archives image library.
- Deemed Acceptance
The National Archives will display these terms and conditions
at all points of sale. Customers will be deemed to have accepted the terms
and conditions by requesting an estimate, placing an order or by accepting
copies by any means.
- Orders not collected from the ordering counter within 3 (three) months
will be disposed of.
If you have any queries regarding these terms and conditions,
please contact
us.
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